F. H. Benzakour, CCM CCE is Chief Operating Officer and General Manager at Edgewood Country Club in River Vale, NJ. I recently purchased and read his new book, 12 Golden Keys To Hospitality Excellence. We all know how important traditional continuing education is, however sometimes it’s refreshing to sit peacefully and read first hand how someone else approaches the daily challenges which we all face. F.H. came to the United States from another country, as I did and I enjoyed that his perspective towards hospitality is both optimistic and practical. If interested, F.H’s book can be purchased here from Amazon. To purchase this publication on Amazon, Click Here.